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Tel: (02) 9838 8433
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Customer Service

  • Shipping & Delivery

    All orders include FREE shipping Australia-wide. We ship using trackable and consigned parcel post and/or couriers, to your door.

    Please ensure you are available for delivery as we cannot leave your order unattended. If you are not home, your order will be left at the closest warehouse and must be collected (or re-delivered) at your own cost, if any.

  • Privacy & Security

    Please refer to our Privacy Policy for further information.

  • Returns & Replacements

    Returns are not accepted for change of mind or if it is used in any way. If however the product is faulty or otherwise not fit for described purpose, we will happily accept a return of goods in original condition. Please use our orders & returns form to lodge your return before returning by either:

    • Post: 132 Station Road, Seven Hills NSW 2147
    • In person: 132 Station Road, Seven Hills NSW 2147
  • Ordering

    Ordering is available, online, 24 hours 7 days per week. Please note, we can only ship your order once payment has been received in full by our accounts department. Please contact us if you have any queries.

  • Pricing & Promotions

    All prices include shipping and delivery, and all relevant taxes. Promotions are only claimable once per customer at a time. Other terms and conditions may apply, please check the terms of the promotion before purchasing.

  • Viewing Orders

    You can view your order status any time by visiting your account area.

  • Updating Account Information

    You can update your account information any time by visiting your account area.